Shipping policy

NOIR TRESSÉ – Shipping Policy

Processing Time

Orders are typically processed within 1–3 business days after payment is received.

Shipping Time

Shipping times vary based on destination and selected shipping method. Once an order has been shipped, delivery times are determined by the carrier.

Order Tracking

Customers will receive tracking information via email once their order has been shipped.

Local Pickup

Customers selecting local pickup will receive instructions via email when their order is ready for pickup.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. Noir Tressé is not responsible for packages shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Noir Tressé is not responsible for lost or stolen packages. Customers should contact the carrier directly to file a claim.

International Orders

International customers are responsible for any customs fees, duties, taxes, or import charges imposed by their country.